Refund Policy – SmartersPro Line IPTV

Last Updated: August 2025

At SmartersPro Line, we provide high-quality IPTV services. Please read our refund policy carefully before purchasing a subscription.

1. Digital Nature of Our Service

All subscriptions are digital IPTV products. Once activated and delivered, the service is considered fully consumed. Returns are generally not available.

2. Refund Eligibility

  • Refunds are offered only if the service does not work at all and our technical team cannot resolve the issue.
  • You contact us within 48 hours of purchase with a detailed explanation of the problem.
  • The issue is verified by our technical support team.

Refunds are NOT issued for:

  • Incorrect device setup by the user
  • Channel availability or language preferences
  • ISP restrictions, VPN conflicts, or customer-side internet issues

3. Free Trial Recommendation

We strongly recommend requesting a free trial before purchasing to ensure compatibility and satisfaction with our service.

4. How to Request a Refund

5. Chargebacks

Unauthorized chargebacks or payment disputes without contacting support first may result in permanent suspension of your account.

6. Changes to This Policy

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.

Note: SmartersPro Line is independent and not affiliated with, endorsed by, or connected to the official Smarters Pro app or any other third-party IPTV application. Service quality may vary depending on your device, internet connection, and external factors.